You may be receiving a new MemberCard/Debit card in the mail soon. It is important that when you receive the card, that you activate it as soon as possible. The good news is that your card will continue to work until you new card is activated. We detected an issue whereby the flash function (tap) for some of our cards did not work at all or would not work with certain vendors. This is why we are replacing your card. If you have any further questions or need assistance, please reach out to our Member Solutions Team toll free at 1.800.561.2557 or email at memberhelp@tpcu.on.ca